Customer Support Center

Click on the category to browse FAQs.

Domains (1)

Domain info

Can I buy domains from you?
General Questions (8)

FAQ's about payments, contracts, and other stuff you are just dying to know about!

Are any of my fees refundable?

Can you help me update my existing website that another web firm built?

Do you make us sign a contract?

How does the payment process work?

How is my website backed up?
Help Topics (1)

Choosing the right topic.

What Help Topic Do I Choose?
Reputation Management (1)

FAQ's and general information

Why do I need Reputation Management and how much does it cost?
Social Media (3)

Social Media FAQ's

What does Social Media Management cost?

What Social Media plans do you offer?

Why do I need Social Media for my Business?
Support Tickets (2)

Information on support tickets.

What is the best way to get my issue resolved quickly?

Which Help Topic Do I Choose?
Tutorials and How To's (10)

Questions and video tutorials on how to setup, edit and use your website and other online services.

Add a moving video background

Add Anchor Tags & Links

Do you have videos to help me edit and buildout my new premium site?

How do I build or edit a premium website/mobile website from your dashboard.

How do I build out my new Roostersite?
User Accounts (1)

About user accounts.

Why should I create a user account?
Websites (13)

Website FAQ's and general information

Are there things vendors and clients can do to speed up timelines? Absolutely!

Are your sites templated sites?

Can I buildout my own website using your platform?

Can I See My Website While It's In Progress?

Can you create the content for my website?

Please Wait!